Terms of Service

These Terms of Service ("Terms") govern your use of Voiceyfy Voice Agent services ("Services") provided by Spicyfy Ventures LLC ("we," "us," or "our"). By using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.

2. Service Description

Voiceyfy Voice Agent provides AI-powered communication services including:

• Automated voice call handling and routing
• AI-powered chat and messaging services
• SMS automation and management
• Appointment booking and scheduling
• Customer interaction analytics and reporting

3. User Accounts and Registration

To use our Services, you must:

• Be at least 18 years old or the age of majority in your jurisdiction
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Send spam, unsolicited communications, or malicious content
• Impersonate others or provide false information
• Interfere with or disrupt our Services or servers
• Attempt to gain unauthorized access to our systems
• Use our Services for any illegal or harmful activities

5. Payment and Billing

Our Services are provided on a subscription basis. Payment terms include:

• Free trial period as specified in your plan
• Automatic billing for paid subscriptions
• No refunds for unused portions of paid subscriptions
• Right to modify pricing with 30 days notice

6. Data and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Intellectual Property

Our Services and all related content, features, and functionality are owned by Spicyfy Ventures LLC and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Services.

8. Service Availability

While we strive to provide reliable Services, we do not guarantee uninterrupted availability. We may temporarily suspend or restrict access for maintenance, updates, or other operational reasons.

9. Limitation of Liability

To the maximum extent permitted by law, Spicyfy Ventures LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.

10. Termination

Either party may terminate these Terms at any time. Upon termination, your access to our Services will cease, and we may delete your account and data in accordance with our data retention policies.

11. Changes to Terms

We may modify these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of our Services constitutes acceptance of the modified Terms.

12. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

13. Contact Information

If you have questions about these Terms, please contact us: